Gift Orders Policy.

1. Introduction:
At Kaxe Coffee, we understand the joy of sending and receiving thoughtful gifts. This Gift Orders Policy outlines the terms and conditions for placing, processing, and delivering gift orders through our platform.

2. Placing a Gift Order:
When placing a gift order, please ensure that you provide accurate recipient information, including the recipient's name, delivery address, and contact details. We are not responsible for delivery issues caused by incorrect recipient information.

You can include a personalized message with your gift order. Please provide the desired message during the order process.

3. Billing and Payment:
Gift orders will be billed to the payment method you provide during the checkout process. Ensure that your payment information is accurate and up to date.

4. Delivery of Gift Orders:
We will make every effort to deliver gift orders on the specified date. However, delivery times may vary depending on the destination and shipping method chosen. We do not guarantee same-day delivery for gift orders.

In case the recipient is unavailable or if there are any delivery challenges, we will attempt to contact the recipient to arrange an alternative delivery time. If the recipient cannot be reached, the gift order may be returned to us.

5. Returns and Refunds:
Gift orders are non-refundable unless the product is damaged or incorrect. If the recipient receives a damaged or incorrect item, please contact us within [number of days] days of delivery, and we will arrange for a replacement or refund.
6. Gift Wrapping and Presentation:

Our gift orders come with optional gift wrapping and presentation. Additional charges may apply for gift wrapping services.

7. Customer Support:
If you have any questions or need assistance with your gift order, please don't hesitate to contact our customer support team. We are here to help with any inquiries or concerns you may have.

8. Cancellations:
Gift orders can be canceled before they are shipped. Once a gift order is shipped, it cannot be canceled.

9. Privacy and Personal Information:
We take privacy seriously and will not share your personal information or the recipient's personal information with third parties. Please review our Privacy Policy for more details.
By placing a gift order through our platform, you acknowledge that you have read and agree to abide by these gift order policies.

These policies should provide a clear understanding of how gift orders are handled through your platform. Ensure that customers are aware of these terms and conditions when placing gift orders to ensure a smooth gift-giving experience.